What are Zen Airlines' fees and charges?

At Zen Airlines, we strive to provide our passengers with a transparent and straightforward fee structure. Our goal is to ensure that you can focus on enjoying your journey rather than worrying about unexpected charges. Below is a detailed breakdown of the fees and charges you may encounter when flying with us:

Ticket Pricing

The cost of your ticket will depend on various factors, including your destination, the time of booking, and the class of service you choose. We offer competitive pricing across all routes, ensuring that our passengers receive great value for their travel experience. You can also take advantage of special promotions and discounts that are periodically available, so be sure to check our website for the latest offers.

Baggage Fees

Zen Airlines allows each passenger to check one bag free of charge, provided it meets our size and weight restrictions. For those who wish to check additional bags or exceed the weight limit, the following fees apply:

• Additional checked bag: $50 per bag
• Overweight bag (over 50 lbs): $75 per bag
• Oversized bag (over 62 inches): $100 per bag

In-Flight Services

To enhance your travel experience, Zen Airlines offers a variety of in-flight services that come with additional charges. These include:

• Massage Chairs: Free
• In-flight massage sessions: $30 for a 15-minute session
• Mindfulness workshops: Free
• Premium meal options: Starting at $15

Change and Cancellation Fees

If your travel plans change, we understand that flexibility is key. However, changes to your itinerary may incur fees depending on the timing and nature of the changes:

• Flight changes made 24 hours before departure: $50
• Flight cancellations: Non-refundable unless you purchased the Zen Flex option, which allows for a full refund up to 24 hours before departure.

We encourage all passengers to review our full terms and conditions regarding fees and charges on our website or during the booking process. At Zen Airlines, we are committed to providing a seamless and enjoyable travel experience, allowing you to arrive at your destination feeling completely at ease.