Do you offer bereavement discounts?

At Zen Airlines, we understand that traveling during difficult times can be challenging. We strive to support our passengers in such situations, which is why we do offer bereavement discounts to help ease the burden of travel expenses.

Our bereavement discount policy includes the following key points:

• Eligibility: To qualify for a bereavement discount, you must provide documentation that confirms the passing of your loved one. Acceptable documentation includes a death certificate, obituary, or any official notice from a recognized authority.
• Discount Availability: The bereavement discount is available on select routes and is applicable to both one-way and round-trip flights. It is important to note that discounts may vary based on the destination and availability of seats.
• Booking Process: To take advantage of the bereavement discount, please contact our customer service team directly. They will guide you through the booking process and ensure that you receive the appropriate discount for your travel needs. To apply for a bereavement discount, you always need to get approval before you book the flight - you cannot apply for bereavement after the flight was booked.
• Travel Flexibility: We understand that plans may change during difficult times. Therefore, our bereavement fare includes flexible travel options, allowing you to modify your itinerary with minimal fees.

If you have any further questions or need assistance with your booking, please do not hesitate to reach out to our customer support team. We are here to help you travel with peace of mind during such challenging moments.