Can I request a special meal or dietary accommodation?

At Zen Airlines, we understand that our passengers have diverse dietary needs and preferences. We strive to accommodate these needs to ensure that your travel experience is as enjoyable and comfortable as possible. If you require a special meal or have specific dietary restrictions, we encourage you to inform us in advance so that we can make the necessary arrangements.

Here are some key points regarding our meal accommodation policy:

• Meal Requests: Passengers can request special meals, including vegetarian, vegan, gluten-free, kosher, and halal options. To ensure that we can fulfill your request, please submit it at least 48 hours before your scheduled flight.
• How to Request: You can request a special meal during the booking process on our website, or by contacting our customer service team. If you have already booked your flight, you can still reach out to us via our customer service channels to make your request.
• In-Flight Experience: Our culinary team is dedicated to providing meals that not only meet dietary restrictions but also offer a delicious and satisfying experience. We take pride in sourcing high-quality ingredients to create meals that align with your dietary preferences.
• Allergy Information: If you have food allergies, please inform us at the time of your meal request. While we will do our best to provide meals that are safe for you, we recommend that you also carry any necessary allergy medications or snacks as a precaution.

We are committed to making your journey with Zen Airlines as peaceful and enjoyable as possible, and accommodating your dietary needs is an important part of that commitment. Should you have any further questions or require assistance, please do not hesitate to reach out to our customer support team.